Create your owl account by pressing the book link. Then, schedule a free 15 minute consultation to see if we could be a good fit or schedule your first appointment.

Prior to your first appointment you will be sent an intake form to fill out. This will be reviewed during your first appointment.

Please note: your first session is used for intake, informed consent, and getting to know you.

Each private insurance and benefits package has their own approach. please contact your insurance or benefits provider or representative directly to ensure services are covered and what the claim submission process looks like. At the present time we do not offer direct billing to insurance providers.

Shelby’s standard hourly rate is $150. This applies to 1 hour sessions for individuals.

Consulting and Corporate Training is billed at a pro-rate amount.

Additional costs may apply for items such as court attendance, providing letters, these are typically billed pro-rated at Shelby’s standard hourly rate of $150.

Please contact us if you have any questions.

The structure of the sessions is relatively consistent. In the beginning, if this is your first session, we will talk a bit about how things go in the session, review some housekeeping like going over intake paperwork, and ask you what has brought you to therapy.

In subsequent sessions, we will begin by recapping what we spoke about last time and address any housekeeping. From there, we will dive into the session.

Finally, in the last 10 minutes, we will recap, set an agenda for next time, and make the key points for the session notes together.

Yes, what you say in therapy is confidential and remains only between yourself and the therapist.

However, there are some limited exceptions to this in situations as Registered Psychotherapists are mandatory reporters and subject to court orders. Examples of our requirement to break confidentiality is where children or vulnerable individuals are being abused or at risk of harm, if you indicate you are planning to harm yourself or others, or if there is a court order or a judge-issued subpoena for information, records or notes. In these situations, we would need to make a report to the appropriate authority or turn over relevant notes. If there is a need to breach confidentiality, Shelby aims to speak to you about this first if time or urgency permits.

We require 48 hours notice for any appointment cancellations or rescheduling. If less than 48 hours notice is provided, the appointment will be billed in full.